Refund and Returns Policy

At Ironborne Blades, we take pride in the quality of our handcrafted blades. If you are not satisfied with your purchase, our return and refund policy ensures a smooth process.

1. Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Customized or engraved items are non-refundable unless defective.

2. Refund Process

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be issued to your original payment method within 7–10 business days.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped).

3. Exchanges

• Exchanges are available only for defective or damaged items.

• Contact us within 7 days of receiving your order to request an exchange.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping service for safe returns.

5. Non-Returnable Items

• Gift cards, sale items, and customized blades cannot be returned.

• Used or damaged items (not caused by our error) are not eligible for refund.

6. Contact for Returns

📧 contact@ironborneblades.com
📞 +1-912-548-9537
📍 Ironborne Blades, Atlanta, Georgia, USA